LAYMAN COFFEE

Barista Operations & Quality Control is designed for aspiring and working baristas who want to get hired, move beyond entry-level skills and progress confidently up the café career ladder.

This workshop focuses on real café operations, quality standards, and service excellence. These are the exact competencies café owners and head baristas look for when identifying reliable senior baristas.

Our training focuses on 3 Core Barista Skills that most cafés seek out from new baristas. What You’ll Learn:

• Efficient Café Workflow
  Skill Level: Junior Barista
  Learn how to manage the espresso machine confidently, and build a smooth workflow that cafés rely on from your first shift.
• Shot Calibration & Flavour Control
  Skill Level: Senior Barista
  Understand how grinding, dosing and extraction affect taste so you can troubleshoot real-world flavour issues and ensure consistently great coffee.
• Latte Art & Customer Experience
  Skill Level: Senior Barista
  Latte art is taught as a controlled, repeatable skill, not a one-off result. You’ll learn how to pour designs consistently, identify why pours fail, and make adjustments in real time. Designs covered include Hearts & Rosetta

In addition, you will learn how to interpret customer preferences and recommend drinks with ease. This a core part of customer service that many advanced baristas are expected to master.

✅ What Makes This Course Different
Unlike many SkillsFuture-eligible offerings that spend hours on coffee history and workflow basics, often focusing on helping participants secure an entry-level role, this course is designed to help baristas perform, progress, and earn trust for promotion within a café environment.

• Career-Driven, Not Theory-Heavy
  We skip lengthy coffee history lessons and concentrate on what café employers care about first; skills that help you perform, improve and be promotable.
• Designed for Café Roles, Not Just Certificates
  With hands-on, operational focus, this course supports your path from junior barista trainee → confident bar team member → advanced barista.
• Real Café Readiness
  Whether you’re preparing for a job trial, aiming to step up in your current role, or want to lead bar operations one day, this training strengthens the exact competencies cafés look for when promoting staff.

A Change in Mindset
Think of this course as the toolkit that helps you move up the ladder. Cafés don’t just hire people who know coffee… they invest in people who can run the coffee bar with confidence and skill.

Ready to begin your café career journey?